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First In Service

About

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​Computer support can mean a lot of different things.

Perhaps you have computer problems that include a PC that won’t boot, or believe a computer virus may have invaded your hard drive. Having PC Help Services run computer diagnostics on your desktop or laptop computer can save you a lot of time and heartache.
Our business and residential computer repair services cover a wide array of areas. Whether you need us to install a computer, perform network set up duties, or conduct a virus scan, our computer technicians will provide excellent computer support and get to the bottom of your computer problems quickly and efficiently.

​Mission Statement

At First In Service we are committed to providing every customer with an extraordinary service experience. From answering your calls to the timely resolution of your service issues, we deliver technical competence, professional courtesy, and respect for you and your unique service needs.

Stop wasting time trying to solve your computer and technology issues alone! Our team understands that having a properly working computer or device is vital to getting through the day. We can effectively diagnose and solve your technology problems, while securely protecting your data at all times.
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You Can Count On Us

Your technology devices are important and we know that putting your faith in us to repair them is a huge responsibility that we take very seriously. All of our technicians adhere to our core values, which include listening to your needs, doing everything with a positive attitude, expecting the best out of any IT situation, and approaching all of our work with a focus on integrity and passion for what we do.
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We work hard to diagnose your problem and provide proactive solutions while safeguarding your important data at all times.

Core Values

Attitude

We understand that your attitude not only impacts your happiness and your success, it also impacts the happiness and success of all the people around you, including your family, your friends and your clients!
  • A smile is the light on your face that lets someone know you are home
  • In many ways, everyone is alike, however one little difference always makes a big difference. The little difference is attitude
  • Our attitude ties directly to our "inner voice" that forever asks the question, "are you moving toward your dream?"
  • We understand the power of attitude and that attitude is everything
  • We strive to maintain a positive attitude to our clients and employees!

Integrity

We are committed to doing the right thing and operating in a responsible manner in our relationships, guided by high morals, strong ethics and the best intentions.
  • Act with only good intentions in mind
  • Use your consciousness as your guide to make the right decisions
  • Communicate timely, effectively and respectfully
  • Being responsible enough to understand the difference between 'doing the right thing' and 'being taken advantage of'
  • We strive to live up to the highest standards of integrity with our clients and employees

Listening

We are committed to listening sincerely to what our clients says. We understand that listening is an emotional process, not a physical act.
  • Listening is wanting to hear
  • Having the willingness to listen to what you had to say is a trait of a great leader, boss, partner, friend or spouse
  • Listening is a two-step formula, listen-ask, listen-ask,
    listen-ask
  • We strive to listen to our clients and employees!

Expectation

We are committed the essence of the life-changing axiom, you become what you think about.
  • If you refuse to accept anything but the best, you often get it
  • If you think positive thoughts, you'll get positive results
  • Whether you think you can, or you think you can't, you're right
  • We bring everything into the realm of possibility by 'expecting' not 'doubting'
  • We expect the best from our Employees
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Hours of Operation

Monday - Friday:  9am–530pm
​Saturday Service by Appointment Only
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Accepted Payments

Cash • Checks • All Major Credit Cards • Apple Pay • Google Pay

​533 Wilbur Avenue
Swansea, Massachusetts 02777

​You get the "Quality Service" that you deserve and expect.

(508) 673-0550


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